Queues are eliminated and check-in experiences are much faster with this new initiative by a low-cost carrier
Jetstar Asia is the first Singapore-based low cost carrier (LCC) to introduce “Straight to Gate”, a brand new check-in service that will redefine the travel experience by putting time back into the hands of customers.
Heading “Straight to Gate” will give travellers extra time to do the things that are most important to them, as queuing at the check-in counter is now a thing of the past.
Quick & Easy Process
With trials having commenced on Nov 6 at Jetstar Asia’s hub at Singapore Changi Airport, customers on selected routes with no check-in baggage and visa requirements can now bypass check-in counters, allowing for a hassle-free pass direct to the transit area.
Customers travelling on selected routes can simply check-in online, print the boarding pass, proceed to immigration and head straight to the departure gate.
Customers with checked baggage or those who require visa verification will still need to visit any of the Jetstar check-in counters to get their boarding passes endorsed. Instructions will be provided during the online check-in process, and indicated on the self-printed check-in document.
“Straight to Gate”
Customers can check in online between 48 hours and 120 minutes before the flight’s scheduled departure, select seats and print the boarding pass. The document will indicate whether the travelling passenger can proceed directly to immigration and departure gate, or will need to visit any of the Jetstar counters to drop checked luggage and have the visa verified.
Visit jetstar.com for more.
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